Return Policy
We want you to love our products, if you are unhappy with your purchase please email sarah@bloomstudioworkshop.com
Digital Products
Due to the nature of downloadable products that are delivered instantly and unable to be “returned”, all digital product sales are final sale and non-refundable.
Physical Products and Arrangements
If you have ordered a fresh floral arrangement from us and are dissatisfied with the quality or condition, please contact us as soon as possible so we can make it right.
If you hare unhappy with a dried wreath or other physical product you have ordered, you can exchange or return the item for a full refund of the product. Returned items must be in the same condition in which they were received. Delivery and/or shipping costs are the responsibility of the customer.
Live Workshops, Bloom Bars, and Design Services
All live workshops, bloom bars, design services and other hired floral services require a signed contract to confirm booking. Cancellation and refund terms are outlined in that contract.